FAQ
Questions, answered
Everything you might be wondering about Surprise.me, from how it works to what happens with your data.
The basics
What Surprise.me is, and where it’s at.
What is Surprise.me?
Surprise.me is a gifting service we’re building. You tell us what you, or someone you love, enjoys. Our AI picks a surprise that fits, and you tell us how we did so the next one lands even closer.
Is it available yet?
Not yet. Surprise.me is getting ready for launch. You can build your surprise profile now and join the waitlist, and we’ll email you when your first surprise is ready.
Who is it for?
Anyone who likes a good surprise. You can treat yourself, gift someone special, or look after clients and teammates. You choose who it’s for at the start of the get-started flow.
How will the AI choose a gift?
It will match what you tell us, such as your interests, vibes and budget, with a wide range of gift ideas. If you choose to connect places like Instagram, Spotify or Goodreads at launch, they will add more detail. Your feedback after each gift fine-tunes the next pick.
Your data
What we ask for, and what stays in your hands.
Is anything connected today?
No. Nothing is connected today. Right now, when you join the waitlist, we receive the answers and email address you enter in the get-started flow, plus the country your connection comes from.
What will you ask for at launch?
We’ll only ask for what we need to pick better gifts. Connecting a source will always be optional, and you can build a profile by answering a few questions instead.
Can I disconnect a source later?
That’s the plan. At launch you’ll be able to disconnect any source whenever you like.
What will you do with my email address?
We’ll use it to let you know when Surprise.me launches and your first surprise is ready. No spam, just a hello when we launch.
Gifts and delivery
What you might find in the box.
What kinds of gifts can I expect?
A mix across six categories: experiences, books, subscriptions, home items, wellness and digital products. Browse a few examples on the gift ideas page to get a feel for it.
Will I know what’s coming?
Not exactly, and that’s the fun part. You set the budget per surprise and tell us what you like, and the gift itself stays a surprise.
How will delivery work?
We’re still finalising the details, such as where we can deliver and how long it takes. We’ll share them before launch. Nothing is charged today.
What if I don’t love what I get?
Tell us. After each gift you’ll be able to say whether you loved it, thought it was okay, or it wasn’t for you, and we’ll use that for the next pick. We’ll share how returns and exchanges work before launch.
Subscriptions and gifting
Surprises on repeat, or as a present.
How will subscriptions work?
You’ll pick a rhythm, monthly or quarterly, and a budget per surprise, and we’ll choose a gift each time. Subscriptions open at launch, and nothing is charged today.
Can I gift a Year of Surprises?
That’s the plan. Choose “Someone special” in the get-started flow, tell us about them and set a budget per surprise. At launch they’ll get a personalised surprise every month for a year.
Can I pause, skip or change my budget?
We’re designing subscriptions so you can pause, skip a surprise and adjust your budget. We’ll share the full details before launch.
How much will it cost?
You set the budget per surprise, so you stay in control of what each gift costs. We haven’t announced any service pricing yet, and we’ll share it before launch.
Still curious?
The quickest way to see how it works is to try it. Answer a few playful questions and watch your surprise profile come together.

Ready to make life more surprising?
Answer a few playful questions and we’ll build your surprise profile, ready for launch day.
Get startedA kinder, more exciting world is just a click away.